Call Centre Learnership Johannesburg: R5,000 Stipend

Call Centre Learnership Johannesburg: 12-Month Programme With R5,000 Stipend

Job seekers looking for practical customer-service experience can consider the Call Centre Learnership Johannesburg listing advertised by Saflin Consulting (Pty) Ltd. The opportunity is described as a 12-month call centre learnership that provides on-the-job training, practical exposure to customer enquiries and support, and a monthly stipend of R5,000.

However, applicants should carefully note that the supplied vacancy information contains a location discrepancy. The vacancy title identifies Johannesburg, while the detailed location information states Durban: King Shaka International Airport. Applicants should therefore verify the correct location with the employer or vacancy source before submitting an application.

Call Centre Learnership Johannesburg: Opportunity Overview

Saflin Consulting (Pty) Ltd is seeking motivated and customer-focused candidates for a call centre learnership programme.

According to the supplied information, the programme is designed to provide practical, on-the-job training in a customer service environment. Participants will receive guidance while gaining experience in handling customer enquiries and providing support.

The listing states that successful completion of the programme, together with a satisfactory performance assessment, may provide an opportunity for permanent employment.

The advertised stipend is R5,000 per month.

The opportunity is listed as full-time and permanent in the supplied vacancy heading, while the programme itself is described as a 12-month learnership. Applicants should verify how these descriptions apply to the specific opportunity before applying.

About Saflin Consulting (Pty) Ltd

The employer named in the supplied vacancy is Saflin Consulting (Pty) Ltd.

The company is advertising the opportunity as a customer-focused call centre learnership. The information provided identifies the employer but does not provide additional company background, benefits or detailed organisational information.

Applicants should use the stated vacancy source or employer information to confirm any details that are not included in the supplied listing.

What the Learnership Involves

The programme focuses on practical exposure to a customer service environment.

The supplied responsibilities include handling customer calls and enquiries professionally, providing accurate information and assisting with customer queries. Learners will also be expected to capture and update customer information accurately.

Participants will need to follow call centre procedures and service standards while taking part in training and applying the skills gained during the programme.

Attendance at weekly classes is compulsory, according to the vacancy information.

The listing also states that candidates should be willing to learn, follow procedures and work as part of a team.

Requirements for Applicants

The supplied vacancy identifies several requirements for candidates.

Applicants must:

Currently be unemployed.
Have between six months and one year of call centre experience.
Have computer literacy skills.
Have good communication and telephone etiquette.
Have excellent verbal and written communication skills.
Have a professional telephone manner.
Have a customer-focused attitude.
Be willing to learn and follow procedures.
Be able to work as part of a team.
Reside near the relevant airport.
Be able and willing to work late shifts.

The vacancy states that the shifts will run from 15:00 to 22:00.

Candidates must also be able to travel reliably to and from the relevant airport, including after late shifts.

Location: Applicants Should Verify This Carefully

There is an important inconsistency in the supplied vacancy information.

The title of the vacancy says “12 MONTH CALL CENTRE LEARNERSHIP (STIPEND R5000) – Johannesburg”, and Johannesburg is shown as the location near the top of the listing.

However, the detailed opportunity information states:

Durban: King Shaka International Airport

Because these details do not match, applicants should verify the correct location before applying. This is particularly important because the vacancy requires candidates to reside near the airport and have reliable transport to and from the workplace after late shifts.

Do not assume that the programme is based in Johannesburg or Durban without confirming the correct location from the employer or original vacancy source.

Salary or Stipend

The supplied information confirms a monthly stipend of R5,000.

No additional salary, benefits, allowances or other financial benefits are provided in the available information.

The vacancy also mentions a possible opportunity for permanent employment after successful completion and a satisfactory performance assessment. This should not be interpreted as a guarantee of permanent employment.

How to Apply

VISIT OFFICIAL WEBSITE

The supplied vacancy information does not provide an application URL, email address, application platform or detailed application procedure.

Applicants should therefore verify the official application method with Saflin Consulting (Pty) Ltd or the original vacancy source before submitting personal information or documents.

Do not rely on an application method that has not been confirmed by the employer or stated vacancy source.

Screening Process

Shortlisted candidates will be requested to submit a short video answering a few screening questions, according to the supplied information.

The vacancy does not provide further details about the length, format, submission platform or specific questions for the video. Applicants should verify these instructions if they are shortlisted.

Important Information Before Applying

The vacancy identifies the opportunity as a 12-month call centre learnership and provides specific requirements relating to unemployment status, call centre experience, communication, computer literacy, transport and shift availability.

Applicants should also pay particular attention to the compulsory weekly classes and the requirement to travel reliably after late shifts.

Most importantly, confirm the correct location because the supplied listing contains conflicting Johannesburg and Durban information.

Source and Verification

The source information supplied for this article is a vacancy listing for Saflin Consulting (Pty) Ltd – 12 Month Call Centre Learnership.

Applicants should verify the vacancy, location, eligibility requirements and application instructions through the stated employer or original vacancy source before submitting personal documents.

DISCOVER MORE:

OnlineLearnership Advice for Applicants

Before applying, make sure you:

Update your CV.
Ensure your contact details are correct.
Upload clear certified documents if requested.
Double-check your academic information.
Apply well before the closing date.
Keep copies of your application confirmation.
Remember that submitting an incomplete application may reduce your chances of being shortlisted.

If you qualify for this opportunity, do not wait until the final day to apply. Municipal recruitment systems often experience heavy traffic close to the closing date, and last-minute technical problems could prevent your application from being submitted successfully.

Before applying, make sure your CV is updated, your academic records are ready, and your proof of residence is available. Even if you are still completing your qualification and only require workplace exposure to graduate, this programme could provide the practical experience you need to complete your studies and strengthen your future employment prospects.

Continue applying for similar internships and Work-Integrated Learning opportunities instead of relying on a single application.

Frequently Asked Questions

Who can apply for the call centre learnership?

The supplied requirements state that candidates must currently be unemployed and have between six months and one year of call centre experience.

What is the stipend?

The vacancy states that the monthly stipend is R5,000.

Where is the learnership based?

The supplied information is inconsistent. The vacancy title says Johannesburg, while the detailed location says Durban: King Shaka International Airport. Applicants should verify the correct location before applying.

What experience is required?

Candidates must have between six months and one year of call centre experience.

Are there specific working hours?

Yes. The supplied information states that shifts will run from 15:00 to 22:00. Candidates must also be able to travel reliably to and from the relevant airport, including after late shifts.

Is permanent employment guaranteed?

No. The listing says there is an opportunity for permanent employment after successful completion and a satisfactory performance assessment. It does not guarantee permanent employment.

How can applicants apply?

The supplied information does not provide an application URL, email address or application platform. Applicants should verify the application method with Saflin Consulting (Pty) Ltd or the original vacancy source.

Final Takeaway

The Saflin Consulting (Pty) Ltd call centre learnership is described as a 12-month programme offering practical customer-service training, a monthly stipend of R5,000 and the possibility of permanent employment following successful completion and satisfactory performance.

Candidates should ensure they meet the stated requirements, including unemployment status, six months to one year of call centre experience, computer literacy, communication skills and availability for late shifts.

Before taking any further step, applicants should verify the location and application procedure because the supplied vacancy information identifies Johannesburg in the title but gives King Shaka International Airport in Durban as the available location. This distinction is particularly important for candidates who need to live near the workplace and arrange reliable transport.

By LERATO MOTEPA
Published: 8 October 2026
Updated: 8 October 2026

LERATO MOTEPA

OnlineLearnership.co.za Editorial Team is dedicated to helping South Africans discover genuine career opportunities and build successful futures. Our team researches, verifies, and publishes the latest learnerships, internships, apprenticeships, graduate programmes, bursaries, entry-level jobs, and career development resources from trusted employers, government departments, municipalities, SETAs, TVET colleges, universities, and private companies across South Africa.
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